Overview

At Polly's Web, we believe a safe, supportive, and transparent experience makes better homes for spoods. These legal policies outline how we collect and use information, your rights and responsibilities, and our commitment to your privacy and trust.

We encourage you to review the following documents. If you have any questions, we're always here to help.

What each document covers

• Terms of Service — the rules for using Polly's Web and your account.
• Privacy Policy — how we protect and use your information.
• Cookie Policy — the cookies the site sets and why.
• Community Guidelines — how we keep the community kind and helpful.
• Acceptable Use Policy — permitted and prohibited uses of the platform.
• Copyright & Intellectual Property — our treatment of content and how to raise a concern.
• Disclaimer — important information and limitations about our care content.
• Data Deletion — how to request removal of your data, including Facebook-provided information.
• Accessibility Statement — our commitment to an inclusive experience.

Our commitment

We keep these documents plain-language and up to date. When a policy changes, we post the revised version here with a new effective date. For anything these documents don't answer, contact us — a real person reads every message.